Customer Issue: Mr. Frazier grew very worried when his garage door stopped suddenly while partially opened, and refused to move up or down.
Our Solution: The problem with Mr. Frazier’s garage door had occurred due to debris getting lodged in its track. This caused the rollers to be forced out of it, and the garage door to come off of its track. Once our experts determined this, we clamped the door to keep it steady. Our technicians then opened the tracks to clear out the materials and put the rollers back inside.

Customer Issue: Ms. Robertson had concerns that something bad might happen if her garage door motor continued to run nonstop, even while the door remained stationary.
Our Solution: We came out to Ms. Robertson’s home to take a look at her Linear LDO33 model garage door opener. Our professionals disconnected it from the door and the overhead rail to open it and inspect it thoroughly. We determined the motor had in fact started malfunctioning, and needed to be replaced. After our experts took care of it, we returned the opener overhead and connected it again.